Shipping policy

Thank you for shopping at THENEWSEOUL. We are delighted to offer free shipping on all orders. Below, you will find important information regarding our shipping policies to ensure a smooth and satisfactory shopping experience.

Delivery Time

• The delivery time to countries within the EU is 1-3 business days and 5-7 business days for countries outside the EU.
• All orders are typically processed within 24-48 hours from the date of purchase.
• Please note that shipping delays may happen due to unforeseen circumstances such as severe weather conditions or public holidays.

Shipping Method

• We ship worldwide shipping with DHL.
• We utilize reliable shipping carriers to deliver your orders safely and efficiently.

Order Status

• You will receive a confirmation email once your order has been placed successfully.
• Your tracking information will become available once your order has been dispatched.
• You will receive an email to help you keep track of the delivery status every step of the way.

Customer Support

• If you have any questions or concerns regarding your order, shipping, and delivery, please don't hesitate to contact us at contact@thenewseoul.com. We're available 24/7 to assist you every step of the way and ensure your satisfaction with our products and services.